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Caroline will not share your information unless there is risk of abuse or neglect of a child, risk of imminent harm to an adult or where she is required to do so by law. With your consent, Caroline will share information with your lawyers. More detailed information about the protection of your privacy and confidentiality is provided during your first meeting with Caroline. If you have questions about confidentiality please speak with Caroline.


Your fees are determined by the service you sign up for. Caroline prefers fees be paid by e-transfer but credit cards are accepted. There is a one-time $20 fee for each client to cover the charges associated with opening their file. All clients are required to sign a credit card authorization. If you have any questions about fees that are not answered here please send Caroline an email using the QUESTIONS button below. 

Services for individuals (New Ways for Family Coaching or Consultation Services) are billed at $200 per hour and may be covered by an extended health insurance plan. 

Fees for Mediation or Collaborative Law services are $280 per hour and are shared, with the exception of individual intake meetings.  Caroline offers a reduced fee to two families at a time.  Please ask Caroline if she is accepting families at her reduced fee or if she has space on the reduced fee waiting list.

Details on flat-fee mediation packages are available here. 

Voice of the Child services are paid on a flat-fee arrangement. A Voice of the Child Report for one child costs $1800 plus HST. Each additional child adds $700.00 (plus HST) to the total cost. 


Caroline maintains a paperless office and will send you digital forms to complete.  There will be an “Agreement to Participate” in the specific service for which you engage Caroline. These “Agreements to Participate” detail the scope of your work with Caroline, the office policies, and ending the process.  


At the end of your discussions, Caroline provides you with a draft parenting plan detailing your decisions. You will review the plan with your lawyer and it will be incorporated into your Separation Agreement.

Caroline is happy to answer your questions.
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